Submit your complaint

Submit your complaint

Complaints We Deal With Complaints We Do Not Deal With Complaints against the AFSA Regulatory Complaints Submit Your Complaint Report A Misleading Financial Advert Report An Unfair Contract Term How We Handle Your Complaint

The AFSA will only consider complaints submitted in writing. To submit a complaint you can complete our online Complaints Form or alternatively by post to the following address: Astana Financial Services Authority (AFSA), Nur-Sultan, 55/17 Mangilik El Avenue, Pavilion C-3.2.

Form